Email: support@tipsyapp.io
We respond within one business day.
How do I close out a shift?
Tap "New EOD" on the dashboard. Tipsy imports sales and tips from your POS, you confirm the numbers, and the app calculates each employee's share automatically.
Which POS systems work with Tipsy?
Lightspeed U-Series is supported today. More integrations are coming — email us if you'd like your POS prioritized.
How do I invite my team?
Go to the Employees page and tap "Invite" next to any employee. They'll receive an email link and can sign in with Apple or Google.
What can employees see?
Employees see only their own tips and income history — nothing else. Managers see location-wide reports. Admins see everything.
How do I delete my account?
Email support@tipsyapp.io from the address on your account and we'll remove your data within 7 days.
Is my data private?
Yes. POS credentials are encrypted at rest. We never sell or share your data. See our Privacy Policy for details.
Sign-in won't complete: Make sure you're using the same email you were invited with. If you signed up with Apple's Hide My Email, we'll ask for your real email after sign-in so team invitations reach you.
POS sync fails: Double-check your POS credentials under Settings → POS. If the problem persists, email us and include the error message.
Missing employee in tip pool: Check that the employee is marked "Tippable" on the Employees page.